The operator is going off the hook for millions of customers. Starting this month, AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an operator or get directory assistance ...

*(CNN) — The operator is going off the hook for millions of phone customers. Starting in sometime this month (January), AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an ...

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About 100 workers — the last directory assistance operators in Connecticut — will lose their jobs in early February, AT&T; announced Friday. About a quarter of the employees are eligible to retire ...

While attending Los Angeles City College in the 1960s, Lilith needed to find a part-time job. So, she applied for a position at Pacific Telephone Telegraph to work as an information operator. In the ...

When you dial 411, you're likely to get the correct number about 91 percent of the time -- if you get through to an operator. That's the average success rate for phone companies serving central Ohio ...

Directory-assistance operators at Southern Bell Telephone Co. are being praised more these days, since they began identifying themselves to callers by number. In the past week, 411 operators have ...

‘Directory assistance, how may I help you? “The number for Mets tickets, please. “Well, what would that be under? Because I can’t just put in ‘Mets. ‘ Are they in Manhattan or – wait – the Bronx? Yes, ...

The operator is going off the hook for millions of customers. Starting in January, AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an operator or get directory assistance ...