Six weeks into his job delivering Amazon orders in his own pickup truck, Fraser Muir knows what customers are wondering. “Who is this stranger driving through the neighborhood delivering packages?” ...

During Christmas of 2013, Amazon fired UPS as the courier of their packages, because UPS could not keep up with their volume. Soon after, Amazon decided to implement its own delivery infrastructure.

Amazon is testing a new service that uses gig drivers to deliver goods directly from stores at shopping malls. The Seattle-based web giant’s so-called “Flex” drivers, who use their own cars, are now ...

Amazon has gotten flack in the past for some of the challenges its crowdsourced “last-mile” delivery drivers face, but now it’s offering those with entrepreneurial ambitions the option to do more.

A trio of drivers who deliver packages through Amazon’s Flex program this week filed a lawsuit against the online retail giant, arguing drivers should be treated as employees instead of independent ...