Yesterday Apple updated its online product and services support page to directly allow users to view the schedule and make appointments at their local Apple Store's Genius Bar. This aims to make it ...

Apple is trialing a new in-and-out store concept in California as it prepares for an unprecedented annual fall hardware launch cycle set to take place in the era of coronavirus. Dubbed "Apple Express, ...

In addition to launching new products like its forthcoming Apple Watch, the Cupertino outfit is also keeping busy by making changes on the service side of the equation. Specifically, Apple is getting ...

Apple is readying a pair of notable improvements for Apple Store Genius Bars to be rolled out over the next couple of months, according to sources. Currently, Apple Stores allocate a fixed amount of ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

The vision of the Apple retail store model is a beautiful thing: Gorgeous fixtures, interactive demos, a theater and even a tech-support Genius Bar that make technology friendly. The reality is often ...

People who want to grab walk-in appointments from the Genius Bar may have a new reason to celebrate. According to a report by Mark Gurman at 9to5Mac, Apple will be rolling out a new version of its ...

9to5Mac is brought to you by JustAnswer: Connect 1-on-1 with an Apple support Expert to get step-by-step assistance via phone or online chat, 24/7. Try it now. Even though Apple arguably makes some of ...

My iPhone was charging with all the consistency of two consecutive Donald Trump pronouncements. This meant one thing: I'd be forced to visit a place that makes me feel like a stray chicken claw inside ...

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Apple has previewed its third retail location in India, Apple Hebbal. The new store is located at Phoenix Mall of Asia in Bengaluru. Apple Hebbal spans approximately 8,000 square feet and is staffed ...