(WJAR) — Airline delays and cancellations are a nightmare for travelers. Now, scammers posing as customer service agents are making those problems 10 times worse! Bentley University professor and ...
Customer service in travel is at an all-time low. The Department of Transportation received a record number of complaints last year. You can manage bad service by questioning your loyalties, ...
It turns out even flight attendants can get frustrated with a lack of quality customer service in airport terminals. That’s the takeaway from a video going viral on social media showing a cabin crew ...
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