UNDATED (WKRC) - In an effort to adapt to shifting market demands, Best Buy has laid off Geek Squad field agents as it works to shift to an AI-integrated business model. According to Tech Times,Best ...

Best Buy's Geek Squad is ending its Samsung Authorized Service Provider (ASP) program, which allows retailers to repair Samsung phones with real parts, equipment, and training. This decision follows ...

Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The ...

This profile has not been claimed by the company. See reviews below to learn more or submit your own review. Geek Squad delivers technology support and repair services. The company assists with ...

Geek Squad agents have been flooding Reddit with images of their badges and posts about “going sleeper” after the company reportedly conducted mass layoffs this week. A former employee who spoke to ...