Outgoing members of Congress are required to pass along ongoing constituent service information to their successors. Madison Cawthorn did not do that. His successor, Rep. Chuck Edwards, is now asking ...

For most of this year, caseworkers in Rep. Suhas Subramanyam’s office have struggled to get through to federal agencies, as mass layoffs rippled through the Trump administration. His staff was ...

The inexorable growth in casework is stopping MPs from fulfilling their other roles. Alice Lilly sifts through the inbox looking for what might be done to relieve the pressure None of this is new.

"Can I just stop you there for a second? Thank you, no need to apologise – so can we just go over it again? OK, so you've got a problem with your neighbour. Sorry yes, with your neighbour's dog. Your ...

Former Rep. Madison Cawthorn reportedly didn't hand over any of his office's constituent casework to his successor, Rep. Chuck Edwards, creating a mess for the freshman representative. Members of ...