Editor’s note: “Behind the News” is the product of Sun staff assisted by the Sun’s AI lab, which includes a variety of tools such as Anthropic’s Claude, Perplexity AI, Google Gemini and ChatGPT.

When businesses use chatbots, they drive a positive shift in engagement, lead generation, and customer experience. A bold yet believable statistic: chatbots can increase lead conversions by up to 100% ...

ChatGPT started the AI revolution, but it isn't the only chatbot worth using. We've tested the top AI chatbots to help you ...

University of Washington graduate student Jillian Fisher presenting at the Association for Computational Linguistics in Vienna, Austria, on July 28. (UW Photo) If you’ve faced the frustrating ...

If you talk to an AI chatbot about headaches and stress, you might initially get some useful advice, just like a trained doctor. But the discussion could also lead to a new concern about brain cancer.

This federal budget recognises AI can’t transform Australia’s economy if we don’t have the local tech, tools and expertise to ...

As technology advances, the usage of AI chatbots is growing rapidly. Users utilize platforms like ChatGPT and Gemini to ...

Forbes contributors publish independent expert analyses and insights. An HBS Executive Fellow, Paul Baier writes about enterprise AI. Generative AI is transforming the workplace, providing employees ...

Candidate lists, constituency names and policy details are among the mishaps made by popular chatbots.

As artificial intelligence becomes increasingly powerful and more publicly available, users and developers are exploring additional applications of the technology. Romantic chatbots, also referred to ...