The way you handle your response to a guest complaint is key to keeping a positive reputation and maintaining your current customer base. The Cutting Edge PR website warns that a business loses about ...

For 13 years, I was a constituent services staffer for a Michigan legislator. In other words, my job was to try to resolve constituent complaints. That means I’ve seen a lot of complaint letters. I’ve ...

Elaine Goldman had just returned home from a disappointing cruise experience on Royal Caribbean. Traveling with her elderly mother, Goldman says she found the food “terrible” and the crew “rude,” ...

https://downloads.bbc.co.uk/tv/morninglive/complaint-letter.pdf https://downloads.bbc.co.uk/tv/morninglive/complaint-letter-template.pdf Tatiana Schlossberg ...

Plane passengers seem prone to depicting as well as explaining complaints. The pictures on this complaint letter of a man miffed - and that's putting it mildly - to have been seated next to the ...

Most airline complaint letters are filled with rage, but not this one. July 1, 2013— -- Most airline complaint letters are so filled with rage and tales of woe, it's hard to see any humor in the ...