In last month’s blog post, we covered the final elements of an organizational structure for a center of excellence marketing team. Next stop in our Revenue Marketing journey is to address the ...

The procedures and processes that allow a company to meet business objectives are its core processes. In an office supply store, the goal or objective of the business is to sell office supplies to ...

In my last article, I explained how low-code infrastructure facilitates process transformation at the enterprise level. Low-code platforms can empower users to make use of their data in meaningful ...

As enterprises worldwide race to put AI into play, organizations can learn from how Pepsico is tackling the process. PepsiCo is buying world-class AI tools and telling the vendors what to build next, ...

Core HR (core human resources) is an umbrella term that refers to the essential, mandatory and fundamental tasks and functions of an organization's HR department as it manages the employee lifecycle ...

In our previous article, the first of four, we presented an overview of a new model of Customer Relationship Management, dubbed the CRM Value Chain (CRM VC). The CRM VC, shown in figure 1, aims to ...

In Chapter 5 we introduced the example of Company Island, a place where a lot of stuff is flowing around, but no one really has a grasp of the big picture. Whether you start your Six Sigma effort with ...

Financial service providers, also called financial advisors or financial planners, assist individuals, families and organizations in making investment decisions. Although financial services may seem ...