Responsible customer service departments establish methods and techniques for gracefully handing language barriers to provide superior customer service. Language barriers may be based on speaking ...

As much of customer service is now conducted through live chat or social media, ensuring your teams are properly trained on best practices for written communication is paramount to your success. When ...

Exceptional customer service is the holy grail of B2B and B2C businesses, but with limited time and resources, how can businesses reach this goal? One method of improving customer care is improving ...

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas -- (Feb. 7, 2018) The Mission and Installation Contracting Command-Fort Sam Houston contracting office at JBSA-Fort Sam Houston, Texas, uses ...

Communication is the bedrock of human interaction, influencing every facet of our lives — from our personal connections to our professional endeavors. Beyond being a beneficial skill, effective ...

HVAC customer service is crucial to any business, as first impressions and lasting memories can help your company succeed. While HVAC companies are very service oriented, the customer-facing aspect ...

Whether you are an international corporation or a one-man sole proprietorship, customer service is an integral component to business success. Customer service starts with the first interaction with a ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...