CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook today announced its Discover tab for finding featured bots and brands will be rolled out to Messenger users in the United States in the coming days. The Discover tab breaks up these ...

Facebook has admitted that until now its Messenger chat bots have been somewhat rudimentary. The company, which launched chat bots for Messenger back in April, purposefully prevented users from ...