FirstEnergy charges new 50-cent fee to customers who don’t autopay their bill
Customers must now pay a 50-cent “service fee” for bill payments from their bank account. The company waives the fee for any ...
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FirstEnergy email telling customers they need to re-enroll in AutoPay is legitimate: VERIFY
A 3News viewer shared an email they received claiming to be from FirstEnergy ... "We recently transitioned to a new third-party payment vendor, ACI Worldwide, to process electronic payments.