Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus Energy to pay £1.5m in refunds and compensation, £43 each, after an ...

Octopus Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has said. The regulator found more than 34,000 ...

Octopus Energy has announced a major "company first" in a "milestone" update for customers. Octopus Energy, which has customers in Birmingham, has installed its one-millionth smart meter of the year – ...

Off-peak hours (which have cheaper rates) usually happen at night, generally a seven-hour period from midnight to 7am (or ...

Over the last year, more fixed deals have returned to the market as energy prices have stabilised and they are now reliably cheaper than the price capped standard variable tariff. With switching ...

A major energy company has told UK households how they can get £240 off their energy bill - all by following three tips. Octopus Energy has a string of winter tips to help UK households save cash ...

Customers with the likes of Octopus and British Gas could benefit from the Department for Work and Pensions (DWP) Warm Home ...

Customers of every energy firm from British Gas to E.On, OVO, EDF, Utilita and Octopus are being urged to take a meter reading as soon as possible before midnight on New Year's Eve. Article continues ...