How to successfully navigate the inevitable challenges of organizational culture change by emphasizing clear communication, leading by example, empowering employees, and actively involving the team to ...

Leaders often think that organizational change requires a series of all-hands meetings, announcing a new set of company values, often accompanied by a pizza party or even a series of team-building ...

CMOs are often at the roots of change by driving the business case for better CX and for getting the data to transform the customer lifecycle. Professors David A. Garvin and Michael Roberto writing ...

Theory on organizational culture posits that there are three layers of culture, each with their own distinctive definitions and meanings. Starting from the outside and moving inward, we first have the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In almost every conversation I’ve had with business leaders, the pressures of constant ...

In 2023, I delivered a session for Chicktech’s Annual Conference on the topic of diversity, equity, and inclusion. I adopted that talk into an overview on how to drive cultural change in your ...

As so many of my fellow nonprofit leaders know, people are essential to the work we do. Those of us who choose careers in the social sector are driven by our passion and commitment to advance positive ...

Expertise and opinions of authors published by ForbesBooks. Imprint operated under license. An adage attributed to Peter Drucker in various forms essentially says, “Culture eats strategy for lunch.” ...

At least one analysis says it doesn’t. Company culture doesn’t affect performance. That’s not a hot take, that’s what a 2022 ...

Explore Charles Handy’s management theory and how his four workplace cultures shape leadership, motivation and company ...

Investment in company culture outperforms individual approaches to mental health, such as therapy services, self-care apps and even time off, according to an Oct. 10 report from Mind Share Partners ...