This poses a double threat for Sonos. The coming of Music Intelligence (as Amazon dubs it) will make Sonos’ superb universal ...

Sonos today announced a series of new commitments that are meant to demonstrate the company's "renewed focus" on software quality and customer experience. The announcement and an accompanying video ...

Sonos’ May app relaunch will be studied as a business school cautionary tale for years to launch. The home audio firm prioritized netting new customers over its existing loyal fanbase as it added the ...

The update fixes stability issues during the product setup process and reintroduces the ability to clear your queue on Android. The update fixes stability issues during the product setup process and ...

Sonos’ controversial app update in May was “obviously a failure,” Sonos CEO Patrick Spence told Reuters today. When the update launched in May, customers revolted over missing features, like the ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

We sat down with Tom Conrad, the interim CEO of Sonos, to talk about the app, the company’s relationship with its loyal users, and what other changes are ahead. Sonos is very, very sorry for ruining ...