Spiceworks Help Desk offers ticketing via email, through the user portal, or in the Admin user interface (UI). Additional features in Spiceworks Help Desk include ticket collaboration, ticket ...

A dream come true for admins and managers, the new Spiceworks app provides many of the same great network-management tools as the desktop version. And it's free! Rick Broida is the author of numerous ...

Spiceworks users are a loyal bunch, judging by their raves about the open-source IT management software. When we asked IT pros to write in and tell Network World about their favorite enterprise IT ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, ...