TSB has announced a new “fraud refund guarantee” to ensure its 5.2 million customers are protected if they are an innocent victim of a scam. The bank has committed to covering customers against all ...

Payments into thousands of TSB accounts were delayed overnight in another major banking failure, leaving some customers without access to their wages or cash. TSB says the issue has now been fixed and ...

TSB has plummeted from 4 th to 11 th place in the latest banking customer service poll from the UK’s biggest consumer website, MoneySavingExpert.com (MSE). The results come after months of chaos ...

TSB has apologised after customers said they were unable to access its app and online banking services. Hundreds of customers were impacted by the outage on Monday afternoon which left users unable to ...