Investors and the wider public are looking for answers after Thursday’s crash of an Air India 787 jet. Both of the plane’s black boxes have been recovered.

The head of Boeing Commercial Airplanes, Stephanie Pope, met the chairman of Air India on Monday in India, two sources said, as the companies seek to find the cause of last week's fatal crash involving a Boeing 787 Dreamliner.

An Air India crash Thursday involved a Boeing 787-8 Dreamliner, which the aircraft manufacturer first delivered 14 years ago.

The crash happened just weeks after the company cut a deal with the U.S. government to avoid taking criminal responsibility for a pair of deadly crashes in 2018 and 2019.

Indian authorities have ordered what they called “extended surveillance” of all Boeing 787 aircraft in the country’s fleet while they investigate the cause of the Air India crash.

Boeing Co. Chief Executive Officer Kelly Ortberg is in a familiar role as he faces another crisis, this time over a crash involving the company’s 787 Dreamliner jet in India.

A London-bound passenger plane crashed in the Indian city of Ahmedabad on Thursday and all 242 people on board were believed killed, with the jet smashing into buildings housing doctors and their families.