Are you addicted to online returns? As a former returns junkie myself, let me explain what it looks like. A decade ago, while I was supposed to be finishing up my dissertation, I procrastinated by ...

Clarus Marketing, a company with a long history of free shipping services, does something even Amazon won't -- it offers consumers unlimited, prepaid return shipping for any online purchase. Donna Tam ...

Stores are quietly tightening return windows and adding more fees—especially for mail-in returns. It’s not your imagination.

Walmart has increased return shipping rates for orders fulfilled by its third-party sellers due to "changing market conditions," the retailer announced in its March "Seller Digest." The company ...

Google introduces Search Console feature for online stores to easily manage shipping and return policies. Google now allows online stores to manage shipping and return policies via Search Console.

1. Audit your waste stream. You cannot fix what you do not track. Before you can solve the problem, you need to look at your ...

Direct-to-consumer (DTC) brands upped their marketing budgets over the last year (59%), but only about half saw increased sales (54%). While not a large gap, it shows that some brands are still not ...

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Holiday shipping deadlines are fast approaching! With just days until Christmas and Hanukkah, we've got the dates you should mark on your calendar before you ship out your gifts. If you want your ...

Google expands shipping and return info in Search, helping retailers optimize the user experience and boost online sales. Google is expanding shipping and returns information in search results for ...