The speech analytics market continues on its remarkable journey as it matures, enters middle age, and confronts a variety of new challenges. The primary issues are these: Speech analytics is not yet ...

Data is everywhere. It informs decision-making, recognizes critical trends, and increases the overall quality of patient care. However, collected data is often unstructured or not easily accessible.

Taking a close look at speech analytics, what it is, why it is important, and what we believe are the best speech analytics platforms available today. Speech analytics plays a vital role in ...

DUBLIN--(BUSINESS WIRE)--The "Europe Speech Analytics Market By Component (Service, Solution), By Deployment Mode (Cloud, On-Premises), By Organization Size (SMEs, Large Enterprise), By Application, ...

Society’s expectations for more personalized products and services have risen. As a result, vendors need to better understand their customers and prospects in order to remain competitive in the ...

"Verint (US), Avaya (US), OpenText (Canada), Google (US), Vonage (US), Genesys (US), Calabrio (US), CallMiner (US), Almawave (Italy), Five9 (US), AWS (US), Qualtrics ...

Research and Markets has announced the addition of the "2016-2017 Speech Analytics Market Report and Consulting Services" report to their offering. The 2016 - 2017 Speech Analytics Product and Market ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT) today announced enhancements to its Real-Time Speech Analytics ™ solution. The software, which leverages conversational indicators ...

Analyzing speech to derive business information. Speech analytics is typically applied to the recorded voice conversations in call centers. The first step is to turn the voice into text, and the next ...

Opinions expressed by Entrepreneur contributors are their own. Customer relationship management is one of the hottest areas in sales management. Gartner projected this market will reach $36.5 billion ...