Google announced checkout capabilities in AI Mode and a new Business Agent feature that puts branded AI chat on Search ...

The tech giant’s newest agentic AI protocol will work with Adyen and PayPal to smooth the technical path for retail shopping ...

Google is embracing "agentic shopping" wherein users can easily make purchases through the Gemini app and AI Mode.

Google turned up the heat in the AI shopping wars this weekend, announcing plans to turn Gemini into a merchant and launching ...

Agentic AI is struggling with the complexity and variety of real-world commerce, so Google and others are helping enterprises ...

A consumer economics watchdog says Google's new Universal Commerce Protocol is ripe for misuse where consumers could pay more ...

Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Google's Universal Commerce Protocol (UCP) will soon power agentic shopping experiences in AI Mode in Search and the Google ...

If you shop online today by typing keywords into Google, clicking links and wandering through familiar sites like Amazon or a store’s own page, you know the routine: endless scrolling, manual price ...

Google announces Universal Commerce Protocol, an open standard enabling AI-driven commerce across retailers, payments and ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

Revealed: The best high street travel agents - Consumer champion Which? surveyed more than 2,500 holidaymakers about their booking experience ...