India and China travelers more confident than U.S. and U.K. peers, while AI tools & credit cards disrupt loyalty programs.

Skift caught up with executives of International Cricket Council and Marriott as Marriott Bonvoy was named ICC official ...

The Texas Attorney General is announcing that Hyatt Hotels will pay $1.25 million to settle a lawsuit over charging "junk ...

Hyatt Hotels settles a lawsuit with Texas for $1.25 million over hidden "junk fees," agreeing to disclose such fees upfront ...

If you haven’t heard of Gondola, it’s a platform designed to help you keep track of your points and miles. The tool also ...

After AB InBev’s Budweiser and car-maker Hyundai, this is ICC’s third global sponsorship deal announced in the last month in ...

IHG One Rewards and Qatar Airways Privilege Club have launched a new partnership that will allow members of the airline’s ...

When gamified loyalty programs are combined with a phygital approach, customer engagement reaches a new level — the brand ...

In a major policy shift, Disneyland has announced the end of a signature benefit for on-site hotel guests, changing how ...