VNC Connect offers the speed of direct connections, as well as portal-based management for only a few bucks per computer. It’s not dead easy to set up, but it offers the broadest operating system ...

If you have one of the upper-tier versions of Windows (Pro, Enterprise), and fair to good computer/networking chops, Microsoft’s Remote Desktop Connection is an excellent free option for accessing ...

Funk Software in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops. The new version ...

I've been using pcAnywhere for the remote support needs of my parents computers for quite some time now - mostly because I learned to use it a long time ago, and never needed to use anything else. On ...

A new Windows 11 bug could affect your Windows Remote Desktop app, making it crash or freeze. A view of the new Microsoft Surface Laptop following a Microsoft launch event, May 2, 2017 in New York ...

In a newsletter last month, I mentioned a reader who asked how she might connect remote laptops securely to her firm’s headquarters over the Internet and have those same laptops also able to connect ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

NetworkStreaming the only company that offers an appliance-based remote control support software, will release SupportDesk 9 this week. One of five solution providers that allow clientless remote ...