Most people pick their bank based on the logo, not the track record. But when you look at customer reviews on places like the Better Business Bureau, Trustpilot, and Consumer Affairs, some of the biggest banks in America show a massive concentration of one-star ratings complaints about locked accounts, surprise fees, and poor service. That’s why it’s worth comparing local banks and credit unions where the incentives and service can be very different. #realestate #bank #finance